Another Digital Application - CAESY Enterprise
By Dr. Thomas K. Hedge

I have been a CAESY user for the last eight years. I have watched the system evolve from CDi to DVD. The latest technology quantum leap in CASEY involves switching to a server based system.

Our office has been working with CAESY on the beta test versions of CAESY’s new Enterprise system for the last six months.

CAESY Enterprise is the newest version of CAESY’s patient education—delivered over a computer network. With CAESY Enterprise, both CAESY and The Smile Channel are loaded onto The Edge (a small server), which is connected to our local area network (LAN). This LAN-based system allows our practice to show different CAESY presentations to patients, simultaneously, throughout the office, with one piece of equipment—we no longer have DVD players and a disc in every room. And while it’s piping patient education content to each workstation, The Edge also simultaneously sends a video signal of The Smile Channel directly to a television in our reception area.

CAESY Enterprise allows me and my staff to choose from any of the hundreds of modules, and show different presentations concurrently to patients throughout the office.

With the new versatile features of CAESY Enterprise, there are now several more efficient ways that we incorporate patient education into our daily routine.

This new technology lets each of my staff members create and save a personal library of custom links. For example, I created a presentation link that connects the ‘cracked tooth syndrome’ diagnosis to the ‘all porcelain crowns’ procedure to the ‘post operative instruction for crowns’ module. Now, with one click, I can launch all three modules as one seamless presentation.

With the unlimited linking option, we are also able to create a powerful patient-specific educational treatment plan presentation. These presentations let patients see the treatment options, and images of cases similar to theirs that were successfully treated. We can save the treatment plan presentation for future use on similar cases, and immediately recall it like any regular CAESY presentation.

CAESY Enterprise also enables us to customize the selection menus, so if there are procedures that you don’t provide (like amalgams), or a technology you have yet to adopt, you can remove those presentations from the menu and ensure that patients never see them.

Another feature that I have found useful is the ability to print any presentation, in color, and branded with our practice information. Now we can easily send patients home with the information—closing the educational loop and giving patients the tools they need to make family decisions about future treatment.

We’ve added digital images of our own work to the photo gallery, patient case presentations, Previews (the screen saver function), and The Smile Channel. These before and after images are composed in PowerPoint to have slides that are slick and professional. That makes CAESY Enterprise an extraordinary education and marketing tool. Yet another reason to get a great digital camera and learn how to use it!